SAFETY & DATA PROTECTION

a. When does Signaturez use or process personal data?

Signaturez manages your personal data with the utmost level of confidentiality. We adhere strictly to the legal provisions when collecting, processing, and using personal data. As a general rule, it is possible to visit our website without leaving any personal data. In some cases, however, we will require personal data from you, namely:

1. when you place an order
2. when establishing contact with us
3. when using the secure area "My Account"
4. when you subscribe to or cancel the newsletter

Credit card data is NOT stored by us.

Signaturez uses your personal related data for mailings like our newsletter, promotions or any announcements regarding Signaturez.

b. What does Signaturez do with your personal data?

We use your personal data for processing your order, for delivering the goods, for checking credit-worthiness, for processing the payment, to guard against the misuse of our Internet website, and to inform you about the status of your order.

Your personal data, including your residential address and your e-mail address will not be shared with any third parties without your explicit and, at any time, revocable consent. Excluded hereof are our service partners, those involved with transmission of data as required during order processing (for example, exchanges with the shipping company responsible for delivery and payment settlement with the responsible institution.) In these cases, the volume of data transmitted is limited to the necessary minimum.

Your legitimate interests in accordance with legal requirements are taken into consideration. Your address and order data is also used by us for internal analysis.

At any time you have the right to free disclosure, rectification, blocking and where applicable deletion of your stored data. Please contact enquiry@signaturez.com.sg or send us your request by fax (65) 6741 1022.

c. How does Signaturez protect your personal data?

Your personal data is transmitted to us when you login at "My Account" or place an order. In order to prevent this data from falling into the wrong hands it is encoded using the SSL-Process (Secure-Socket-Layer). This is the most up-to-date and safest method available for transmitting data in the Internet. It is used as a standard procedure at Signaturez for transmitting sensitive data.

Moreover, Signaturez employs a variety of other safety measures for protecting the personal data of its customers. The password requirement for gaining access to your customer account is one example of a safety measure.

d. Does Signaturez make use of cookies?

Signaturez makes use of cookies to help us make your shopping experience a pleasant one. In this shop the cookies provide us information about the contents saved in your shopping cart on your previous orders.

e. What are cookies and why are they used by us?

Cookies are text files, that upon a visit on a website, they are stored on the user´s computer.

In this shop the cookies provide us information about the contents saved in your shopping cart on your previous orders. This information can be then called up on your next visit. If and when you log on with us or want to place an order, we always need your customer data. If you are already a customer, you can sign yourself on easily through your e-mail address and your personal password. The stored data in a cookie makes it unnecessary to fill out the application every time you log on. The maximum usability period for the generated cookies is 365 days. In addition, you can use your browser program to manage the receipt of cookies and block them as appropriate.

f. Are cookies hazardous?

There will always be a rumour spread that cookies can be very dangerous for your computer. However, cookies definitely cannot affect the following:

1. Cookies cannot transmit viruses.
2. Cookies cannot readout hard disk data.
3. Your e-mail address will not be disclosed through the usage of cookies.
4. Cookies cannot send unnoticed e-mails.
5. Cookies cannot be readout by other web servers.

g. What is an SSL encryption?

Your personal data is needed by Signaturez for various business processes. For example, during the login process onto your customer account, sensitive data shall be transmitted to our server. In order to prevent personal data from falling into the wrong hands it is encrypted using the SSL-Process (Secure-Socket-Layer). This is currently the most up-to-date and safest method available for transmitting data in the Internet.

Through the use of the SSL-Process your data will be altered so that it cannot be reconstructed by a third party before it is transferred to the Signaturez’s server. The SSL-Process will continue to ensure that your data is only sent to the server, as requested by you, within the framework of this encryption method. Your personal data will be examined essentially for completeness and accuracy upon arrival on the Signaturez’s server.

If you utilize Internet Explorer as you browser, encrypted data transmission will be symbolized by a yellow padlock icon which you will notice on the bottom bar of your browser.