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GENERAL TERMS & CONDITIONS: 1. General – Scope: a. The following terms and conditions apply to all business activity between Signaturez and the customer. The version is valid that is applicable at the time the contract was concluded. b. Customers are considered to be natural entities that enter into a business relationship but do not act as independent contractors or as a commercial business. c. Companies are considered to be natural or legal entities or private companies, who enter into a business relationship acting as independent contractors or as a commercial business. d. Customers are both customers and independent contractors. e. Agreements which deviate, supplement, or are in opposition to the general terms and conditions of business will not be considered to be part of the contract, unless their validity is explicitly agreed to in writing.
2. Conclusion of the Contract a. Our offers are subject to change without notice. We also reserve the right to make technical modifications and other changes as long as they are reasonable. b. By placing an order the customers makes a legally binding offer to contract. We will immediately confirm receipt of the customer's order. Confirmation of receipt does not require us to accept the order. However, confirmation of receipt can be made together with the declaration of acceptance. c. We are entitled to accept the contractual offer which is part of the order, for a period of three (3) business days after receipt. We are entitled to reject the order after examining the creditworthiness of the customer if necessary. We are entitled to limit the size of orders if the order exceeds the usual quantity. d. The conclusion of the contract is based on our reserved right to delay delivery or make only partial deliveries in cases where our suppliers do not deliver in a proper or timely fashion. The customer will be informed immediately if orders are not available or only partially available. Any advanced payment will be promptly refunded. e. The wording of the contract is stored digitally by us and sent to the customer via e-mail after the contract is concluded along with the terms and conditions that take effect.
3. Right to Withdraw from Contract and Return Merchandise a. The customer has the right to withdraw from the contract within a 2 week period following receipt of the goods. The customer can withdraw from the contract by returning the merchandise or sending a brief note. A detailed explanation is required. Compliance with the deadline is determined by the post date of the correspondence. The withdrawal notice and/or the return of the merchandise must be sent to: Signaturez The right of withdrawal is not valid for goods transmitted as files in electronic form. Moreover, the right of withdrawal does not apply for audio/video recordings or software if the delivered media has been unsealed by the customer. b. The customer is obligated to return the goods by packaged mail if he/she should decide to withdraw from the contract. Return shipment of orders must be paid for by the customer unless the goods delivered are not the same as ordered. c. The customer will be required to compensate for any loss of value resulting from improper use of the goods before they are returned. The customer is allowed to carefully examine the goods. If the merchandise can no longer be sold as "new" the customer must compensate for any loss of value that can be attributed to using of the goods in a way that exceeds normal examination.
4. Terms of Delivery, Delivery Times, and Charges Our current shipping and handling conditions can always be found under “Delivery Policy”. 5. Due-date, Payment, and Arrears a. The price of the offer is binding. The legal amount of prevailing GST is included in the price. The applicable standard shipping charge for this order as outlined under “Delivery Policy” shall be added to the price of the mail order purchase. b. Late payments will be assesses an interest penalty at 5% above the base interest rate for the period the customer is in arrears. Late payments will be assesses an interest penalty at 8% above the base interest rate for the period an independent contractor is in arrears. We reserve the right to assess an independent contractor with a higher interest charge.
6. Retaining Ownership a. We reserve ownership rights to the property until the customer has paid the purchase price in full. For payments made via bank draft the goods do not become property of the customer until the purchase price is fully transferred and no debits are returned. b. For independent contractors we retain ownership rights of the goods until full payment for all invoices relating to the ongoing business transaction are received. c. The customer is obligated to inform us if third parties have a legal attachment against the goods and to inform us immediately concerning damage or destruction of the goods. The customer is obligated to inform us immediately concerning a change in the possession of the goods or a change in the customer's address. d. We are entitled to rescind the contract and demand return of the goods if the customer is found to be in breach of contract, declared to be in default of payment, or infringements of duties occur as outlined in No. 2. e. The independent contractor is entitled to resell the merchandise during the normal course of his business operation. The independent contractor immediately assigns to us all income rights that are associated with the resale of the goods to a third party until our invoices are settled. We hereby accept this transfer of rights. The independent contractor is still entitled to collect on open accounts with third parties even after assignment of ownership rights to us. We retain the right to collect these debt claims if the independent contractor no longer meets his payment obligations in a timely manner and is declared to be in default. f. Handling and processing of the goods by the independent contractor always takes place on behalf of us and in our name. We retain ownership of newly processed items in proportion to their original value as supplied by us prior to any reprocessing with materials foreign to us. The same applies if the product is mixed with other materials foreign to us.
7. Liability for Defects / Limitations on and Exemptions from Liability a. The customer may choose between subsequent improvement and replacement of defective goods delivered. We are entitled to refuse the method of subsequent improvement if the costs are disproportionate to the value of the goods and an alternate method does not adversely affect the customer. b. For independent contractors, we reserve the right to choose between subsequent improvement and replacement delivery if the goods are defective. c. If subsequent improvement fails, the customer can choose between a reduction in the purchase price, cancel the contract, or demand compensation in some other form. If the customer chooses compensation instead of performance then the liability limitations apply as outlined in numbers 5 and 6 that follow. Insignificant defects do not entitle the customer to withdraw from the contract. d. Independent contractors must inform us in writing concerning any obvious product defects within one week after receipt of the goods; otherwise warranty claims can no longer be asserted. Compliance with the deadline is determined by the post date of the correspondence. The independent contractor has the burden of proof for all claims asserted, in particular for the defect itself, for the time during which the defect was discovered, and for the punctuality of reporting the claim. e. Non-commercial customers are granted a 1 year warranty period starting with the delivery date. Independent contractors are granted a 6 months warranty period starting with the delivery date. The warranty period does not apply unless negligence on our part can be proven. Our potential liability under the product liability law remains in effect. f. Our liability is limited to the predictable and contract typical average amount of damage associated with minor negligent breaches of duty. This also applies for insignificant breaches of duty by our legal representatives or our commercial assistants. We cannot be held liable by independent contractors for minor negligence and insignificant breaches of contractual duty. g. The previously stated limitations of liability do not affect claims made by the customer based on product liability. The liability limitations concerning bodily harm, health risks, and loss of life by the customer non-attributable to us still apply. h. We are not responsible for the content of third-party websites accessed through links set by us. We do not endorse or adopt any content found on third-party websites. Should we become aware of such third-party web sites containing unlawful content we will immediately block access to these sites. i. The customer exempts us from any compensation claims involving damage to the customer by a third party - irrespective of whether such acts are deliberate or attributed to negligence.
8. Data Protection, Collection, Processing, and use of Personal Information of our Customers a. The customer has been adequately informed as to the type, extent, location, and purpose of collection, the processing and use of personal data which is required for the execution of orders, and his right to refuse the use of his anonymous user profile for the purpose of advertising, market research, or for the design of the service according to customer demands. b. The customer gives his express consent to the collection, processing, and use of his personal data. He shall have the right to revoke such consent at any time with immediate effect on future use.
9. Final Provisions, Applicable Law a. The law of the Republic of Singapore shall apply. b. Our principal place of business shall be the exclusive venue of jurisdiction concerning all disputes arising under this contract if the customer is a businessperson, a legal entity under public law, or a public special-purpose fund. The same applies even if the customer does not have general court jurisdiction in Singapore or the residence and the usual domicile of the customer is unknown when the law suit is filed. c. Should any individual provision of this contract with the customer, to include the general terms and conditions of business, or any part of any provision is or becomes void, illegal, or unenforceable, the validity of the remaining provisions hereof shall not be affected. In such cases, the invalid provisions shall be replaced by provisions that are closest to ensuring the economic success of those provisions being replaced. |
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